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news When should I call 999?

Think before dialling 999.
We encourage member of the public to Think before dialling 999.  We need your help to get to those who really need us most.

Before dialling 999 THINK about whether you need an ambulance, many everyday illnesses can be easily treated at home.

Non life-threatening injury or illness
If you are not suffering from a life-threatening emergency but require medical advice or treatment there are different options available. You can:

  • Call 111 (24hrs)
  • Go to your pharmacist
  • Go to your local Walk-in-Centre or Minor Injuries Unit

Life-threatening emergency
If you are suffering from a life-threatening emergency, such as a heart attack, severe loss of blood, difficulty breathing or a serious accident, dial 999 immediately.

REMEMBER
If ambulance crews are called out to those people suffering from minor illnesses or injuries,they cannot get to those who really need their help. THINK BEFORE YOU DIAL

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Watch Lindsey talk about our 999 service that helped to deliver her twins.

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