The services we offer
We are here to provide excellent patient care to a resident population of more than four million and the millions more visitors we receive every year.
Our primary purpose is to respond to 999 emergency calls and to get the right treatment to patients with life-threatening conditions, serious injury or illnesses, as quickly as possible.
We are treating more patients in their homes in order to better meet their needs and prevent unnecessary trips to hospital. Where hospital treatment is required, modern ambulance crews have additional clinical training and can carry out more life-saving procedures on scene and en route to hospital.
In addtion, we provide pre-arranged transport for our patients, with medical needs, to and from the treatment centres via our Patient Transport Service (PTS). We also offer a number of services through our Commercial division, including First Aid training, community equipment service, GP out of hours and Logistics Services.
Journalists and editors should contact the Communications team for information relating to any attended incidents or reported stories involving the Trust.
Our Patient Services team deals with all patient-related questions and concerns, as well as receiving and passing on feedback about our service.
Find out more about the support the PALS team can offer.
Patient Advice and Liaison Department
South Central Ambulance Service NHS Foundation Trust
North Wing, Southern House
Tel: 01962 898 053
Fax: 01962 712 103